What we do

Digital services: ways to work with us.

Some teams need to find out whether an idea is worth building. Some need a product built, a platform chosen or a site moved. Start with the one that matches the problem in front of you.

Each of these is a clear piece of work with a clear result, and they fit together: a discovery can become a build, and a review can become a migration.

Wayfinder hypotheses list with type, status and success measure for each belief being tested

Discovery sprint

Four weeks to test an idea before you fund the build: research, evidence and a clear go/no-go.

See Discovery sprint

Wayfinder storyboard: feature cards arranged under modules and feature groups, in MVP, Release 2 and Later bands

Product build

We build your product with you, in delivery cycles, with every feature traced to the people and evidence behind it.

See Product build

HASTE flow diagram: five phases, Hypothesise, Assess, Specify, Throughput and Evaluate, joined by a continuous learning loop

HASTE

Our delivery framework: five phases from hypothesis to evaluation, with AI agents as governed members of the team.

See HASTE

Seeing Machines Guardian fatigue dashboard screens

Embedded team

A multidisciplinary team working inside yours, in your tools and rituals, leaving your people stronger.

See Embedded team

Fair Work Commission website on a laptop

User research

Interviews, usability testing and service design, with every finding tied to what gets built.

See User research

TWE corporate website 'World class brands' on a laptop

Platform review

Which CMS or DXP should you pick? Criteria from your team, a scored market scan and a prototyped shortlist.

See Platform review

Treasury Wine Estates brand websites (Penfolds, St Huberts and others) fanned out in perspective

CMS migration

Change platforms without losing your content, your URLs or your search rankings.

See CMS migration

The AFP intranet’s News page we designed: search, filters and category-tagged stories

Design systems

One component library, in design and in code, shared across many sites and products.

See Design systems

Fair Work Commission website home page on desktop and mobile

Accessibility audit

A WCAG 2.2 AA audit that ends in fixes to your code, components and content, then a retest.

See Accessibility audit

Copilot answering from an out-of-date 2019 policy, then from the current policy after a SharePoint clean-up

AI readiness

Content, permissions and workflows put in order, so Copilot and other AI tools answer from current material.

See AI readiness

Where to start

How the pieces of work above fit together, and which one to pick first.

If you have an idea but no evidence yet, start with a discovery sprint. It is a fixed-price, four-week piece of work that ends in a recommendation to proceed, pivot or stop, and it produces the research and storyboard a build would start from. If the idea is already tested and the scope is understood, go straight to product build, which runs in fixed-price delivery cycles against the same hypotheses.

If the question is about a platform rather than a product, start with a platform review. It gives you criteria written with your team, a scored market scan and a shortlist you can defend. A CMS migration follows naturally from it, and moving content, URLs and search rankings across is a job in its own right. Design systems and accessibility audits sit underneath both: one keeps many sites consistent, the other makes sure every one of them works for everyone.

Some teams do not need a project at all. They need people. An embedded team works inside your own tools and rituals, and user research can be added to work you already have under way. AI readiness is for organisations turning on Copilot or similar tools, and it puts content, permissions and workflows in order first. All of it runs on HASTE, our delivery framework, so however you start, the next piece of work picks up where the last one finished.

Not sure where to start?

Tell us the problem in front of you. We will tell you which of these fits, or whether you need something else.

Here’s some that put their trust in us

Treasury Wine Estates
Fair Work Commission
Seeing Machines
Australian Taxation Office
 logo
New South Wales Government
Department of Home Affairs
National Film and Sound Archive
Department of Foreign Affairs and Trade
Australian Communications and Media Authority (ACMA)
Questacon
Australian War Memorial
Decisively
St Vincent de Paul Society
Biometix
Sport Integrity Australia
Australian Government Department of Defence
Australian Government Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Australian National University
SyncTech
1Question
Australian Electoral Commission

Engaging us is easy

We're proud to be an approved supplier on a number of procurement panels across Australia and New Zealand.

BuyICT
buy.nsw
Buying for Victoria
Pae Hokohoko Marketplace