For Australian government

Government services are human services.

We help government teams design and deliver digital experiences that work for the people who use them and the people who run them.

From public-facing websites to staff intranets and complex digital products, Hide and Seek brings research, design and engineering together to move your priorities forward.

Discuss your project See how we did it for the Fair Work Commission

Delivered for 20 Australian government agencies

Through a glass wall: one team member maps ideas on a whiteboard as two colleagues discuss at the meeting table

Where we can help

Built around the people you serve

Create websites that help people understand your role, find reliable information and take the right next step.

Bring content, navigation, design and technology together around the needs of your audiences.

Selected government work

Experience with government teams

Fair Work Commission

An honest day’s work

A human-centred approach and digital transformation to improve access to justice for all workers.

Geoscience Australia

From chaos to clarity: putting humans at the centre

Building internal expertise and frameworks to design services that work for real people across Australia’s geoscience sector.

Australian Federal Police

SharePoint intranet redevelopment.

Department of Home Affairs

Visas, immigration and citizenship through a complete website ecosystem.

DITRDCA

Two separate intranets consolidated into one digital workspace.

Explore our government work

How we work

One team, from understanding the problem to delivering the change

Start with evidence
We work with your stakeholders and users to understand needs, constraints and the systems already in place.
Make decisions tangible
Service maps, prototypes and prioritised delivery plans help your team assess options and decide.
Deliver in manageable stages
Focused increments, with regular opportunities to review progress, test with users and adjust priorities.
Build your team's capability
Documentation, knowledge sharing and handover form part of the engagement.
Keep learning after launch
Feedback and service performance decide what needs attention next.

Four colleagues in a relaxed conversation by the studio's floor-to-ceiling windows

Designed for the environment you work in

The platform is only part of the picture

Content ownership, accessibility, security, privacy and records obligations shape a government service as much as the platform does. We bring your specialists into discovery so those requirements are agreed early rather than found late.