At Hide and Seek Group Pty Ltd (ACN 649 950 158) (Hide and Seek Digital), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Statement outlines how we collect, use, disclose, and store your data in compliance with Australian privacy laws.

Information we collect

We may collect personal information when you:

• Contact us via our website or other communication channels.

• Subscribe to our newsletter or other updates.

• Engage with our services or request a quote.

The types of information we may collect include:

• Your name, email address, phone number, and organisation details.

• Any other information you provide to us voluntarily.

How we use your information

We use your information to:

• Respond to your enquiries and communicate with you.

• Send updates, marketing, and promotional material (with your consent).

• Provide and improve our services.

• Comply with legal obligations and resolve disputes.

Disclosure of information

We do not sell or rent your personal information. We may share your data with trusted third parties for purposes such as:

• Delivering our services.

• Hosting and maintaining our website.

• Complying with legal or regulatory requirements. 

Security of your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure. By providing your information, you acknowledge this risk.

Cookies and analytics

Our website uses cookies and analytics tools to enhance your browsing experience and improve our services. These tools may collect non-identifiable information, such as your IP address, browser type, and pages viewed. You can manage cookies through your browser settings.

Bookings and advertising measurement

When you visit our website, we note how you found us: the page you first landed on, any campaign tags in the link you followed, and the click identifiers that ad platforms add to their links. We keep this in a cookie on your device for 90 days. If you book a call with us, we connect that information to your booking so we can see which of our pages and ads led to it.

We share the fact that you booked with Meta (Facebook and Instagram) and LinkedIn so they can measure how our ads perform, and with Google Analytics to understand how our website is used. Before your email address and name are sent to Meta, they are hashed, which turns them into a code that Meta can match against its own records but cannot read back.

If your browser sends a Global Privacy Control signal, we do not send your booking, email address or name to Meta or LinkedIn. Their standard page tags still load on our site, as they do for every visitor.

Your rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hello@hideandseek.digital.

Contact us

If you have any questions or concerns about our Privacy Statement or the way we handle your information, please get in touch with us at hello@hideandseek.digital.

Updates to this statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. Please check this page periodically for updates.